2024/04/11 12:14

▼About gemstones

Product image for illustration purposes only. Actual product may vary.

It is made of natural materials, the colors, shapes and sizes vary depending on when they arrive, but please take it as a feature of natural stones.

Some colored natural stones use artificially colored.If you care about it, please contact us before purchasing.

Due to the nature of the stone, there may be uneven dyeing.

Also, the color may fade if you touch water, sweat, or oil (cosmetics, creams, etc.).Thank you for your understanding.

Please understand that we cannot accept returns due to reasons such as difference from the image.

▼About plating

The metal around the gemstone is plated with gold or silver colors on brass.

 It isn't 18k, 10k,14k gold filled, Sterling SILVER.

⚠️Don't use a cloth containing abrasive such as silver polish⚠️

Plated products are very vulnerable to alcohol in water, sweat and cosmetics, so please do not use them when washing your hands and when you move your body violently.
In addition, the plating gradually fades due to scratches, heat, and ultraviolet rays caused by wearing, but the speed of fading is not uniform and varies depending on the conditions.

If you are allergic to metals and our plated products do not suit your skin, please refrain from using them immediately.


It isn't waterproof, so please be careful not to touch water.

Please keep our products away from your kids and animal friends to prevent accidental swallowing or other accidents.

Please note that we do not take any responsibility or liability for any damage or loss or accidents caused through our service.

▼About the shipping method

Basically, it will be shipped by Express Mail Service (EMS).

▼About cancellation, exchange, return
Cancellation, modification, exchange or return is not acceptable due to customer's circumstances after the order has been confirmed.

We cannot accept requests such as "I don't know if I can buy it, so I bought it twice," "I made a mistake in the number of items," or "It was different from what I imagined."

Product name, color, size and quantity before order confirmation, please reconfirm and confirm your purchase. 

▼About cooling-off period.

The cooling-off period system does not apply, because it is a mail order that customers access.

▼About the refuse to receive the items

We cannot accept cancellations once you have placed your order.

There are cases where the item has been delivered but cannot be received due to customer's circumstances, or that it is returned even after receiving it once.

In that case, this is a cancellation due to personal reasons, so 【Sipping fee(include shipping fee for return)】, 【Packaging materials】, 【Delivery fee】and other damages and expenses incurred by our shop will be borne by the customer, and we will charge you.

We will not accept new orders from customers who have refused to receive or returned for their own convenience.

▼About an address defect

If it is returned due to an address defect, the customer will be responsible for the shipping cost in case of resending.

We will resend it once we receive payment and confirmation to our designated account.

▼About the defective product

We pay attention to the management and shipping of the products, but if the products we received is defective or different from the one we ordered, we will exchange it.

Also, if the item is out of stock and cannot be exchanged, we will issue a refund.

In that case, please contact us within 7 days of arrival (including the date of arrival) via the CONTACT page.

Please understand that we will not be able to issue a refund or reduce the price even if it is a defective product after the specified deadline.
【We do not accept exchanges in the following cases】

・If you do not contact us within 7 days of the arrival of the product

・If you lose a part of the product such as accessories due to the customer's responsibility
・If the product is contaminated or damaged due to the customer's responsibility

・If you have used the product even once

・In the event of customer repair has been made by a customer

・Other than that, if it is determined that we cannot accept an exchange in accordance with the above

※As of confirm the order , we will assume you have agreed to the precautions